Terms of service
LYNAIRE LOUNGE
TERMS OF SERVICE
Effective Date: November 8, 2026
OVERVIEW
Welcome to Lynaire Lounge.
This website is operated by Lynaire Lounge, a business registered in Grenada. Throughout these Terms of Service, “we,” “us,” and “our” refer to Lynaire Lounge.
By accessing our website, purchasing our products, or using our online services, you agree to these Terms of Service and the policies referenced herein.
Please review these Terms carefully. If you do not agree with them, you should discontinue use of our website.
Our online store is powered by Shopify Inc., which provides the e-commerce platform through which we offer our products.
1. WEBSITE USE
By using this website, you confirm that you are of legal age in your jurisdiction or have appropriate parental or guardian consent.
You agree to use our website lawfully and responsibly.
You must not engage in fraudulent activity, interfere with website security, transmit harmful software, misuse customer information, or infringe the intellectual property rights of Lynaire Lounge or others.
We reserve the right to restrict access where reasonably necessary to address unlawful activity, security threats, or material violations of these Terms.
2. PRODUCTS AND INFORMATION
Lynaire Lounge offers cosmetic and personal-care products intended for use in accordance with their descriptions, directions, and precautions.
We make reasonable efforts to provide accurate product information, including ingredient declarations, usage instructions, pricing, and availability.
Product appearance may vary slightly from website photographs due to lighting, display settings, packaging updates, or normal manufacturing variations.
We may update, reformulate, discontinue, or modify products when reasonably necessary.
Material changes affecting existing orders will be addressed in accordance with applicable law.
3. PRODUCT USE AND SKIN SENSITIVITY
Individual skin characteristics, sensitivities, and cosmetic results may vary.
Customers should carefully review product ingredients, instructions, and precautions before use.
Where appropriate, customers are encouraged to perform a patch test before introducing a new skincare product, particularly if they have known sensitivities. A patch test does not guarantee that a reaction will not occur.
Products should be used only for their intended cosmetic purposes.
Discontinue use if irritation or an unexpected reaction occurs. Seek medical advice where appropriate.
Lynaire Lounge does not guarantee identical cosmetic results for every customer.
Nothing in this section excludes our responsibility to supply products that meet applicable legal requirements.
4. ORDERS, PRICING AND PAYMENT
All orders are subject to product availability, payment verification, and acceptance by Lynaire Lounge.
Customers agree to provide accurate contact, billing, and delivery information.
We reserve the right to decline or cancel orders for legitimate reasons, including suspected fraud, product unavailability, or material pricing errors.
Where payment has been received for an order that cannot be fulfilled, an appropriate refund or other legally required remedy will be provided.
Prices and promotions may change without prior notice. Such changes will not retrospectively alter the agreed price of an accepted order.
5. SHIPPING, DELIVERY AND COLLECTION
Delivery and collection arrangements are governed by our published Shipping Policy.
Customers are responsible for providing accurate delivery and contact information and following any applicable collection instructions.
Delivery estimates may be affected by circumstances beyond our reasonable control.
Where a delay or delivery issue arises, Lynaire Lounge will communicate with the customer and provide an appropriate resolution in accordance with applicable law.
6. RETURNS, REFUNDS AND PRODUCT CONCERNS
Returns, exchanges, and refunds are governed by our published Refund Policy, subject to applicable consumer rights.
Customers who receive an incorrect, damaged, or potentially defective product should contact Lynaire Lounge through our official customer service email.
Customers may also report unexpected reactions or other product safety concerns.
We may request relevant information, such as the order details, product identification, batch number, photographs, or a description of the concern, where reasonably necessary for assessment.
Each concern will be reviewed individually.
Reporting a concern does not require the customer to establish its precise medical cause.
7. CUSTOMER REVIEWS AND SUBMISSIONS
Customers may voluntarily submit reviews, testimonials, comments, or other feedback.
By submitting content intended for public publication, customers grant Lynaire Lounge permission to display and share that content for legitimate business and promotional purposes, subject to applicable law.
Private customer communications, product complaints, medical information, and photographs submitted in connection with safety concerns are not treated as public promotional content.
Such information will be handled in accordance with our Privacy Policy.
We reserve the right to moderate unlawful, fraudulent, abusive, or otherwise inappropriate public content, subject to applicable law.
8. PRIVACY AND PERSONAL INFORMATION
Customer information is collected, used, stored, and disclosed in accordance with our Privacy Policy.
We take reasonable measures to protect personal information and limit access to information collected for customer service, order fulfilment, and product safety purposes.
Customers should review our Privacy Policy for further information about their rights and how their data is handled.
9. INTELLECTUAL PROPERTY
All original website content, including product photographs, descriptions, branding, graphics, and other creative materials, belongs to Lynaire Lounge or its respective rights holders.
Unauthorized reproduction, distribution, commercial exploitation, or use of our intellectual property is prohibited.
Nothing in these Terms grants ownership or licensing rights to our branding or other intellectual property without express written authorization.
10. THIRD-PARTY SERVICES
Our website may use third-party platforms, payment processors, delivery providers, and other service providers.
These providers may operate under their own terms and privacy policies.
Lynaire Lounge is not responsible for independent third-party activities beyond our reasonable control, except where responsibility arises under applicable law.
11. DISCLAIMER AND LIMITATION OF LIABILITY
Lynaire Lounge makes reasonable efforts to maintain a secure, functional, and accurate website.
However, uninterrupted website access cannot be guaranteed.
General skincare information provided on our website is intended for educational purposes and does not replace individualized medical advice.
To the extent permitted by applicable law, Lynaire Lounge shall not be liable for indirect or consequential losses arising solely from website interruptions or circumstances beyond our reasonable control.
Nothing in these Terms excludes or restricts liability for negligence, defective products, personal injury, misrepresentation, breach of statutory duty, or any other liability to the extent that such exclusion or restriction is prohibited by applicable law.
Nothing in these Terms removes or limits any consumer right or legal remedy that cannot lawfully be excluded.
12. INDEMNIFICATION
To the extent permitted by applicable law, users agree to indemnify Lynaire Lounge against reasonable losses and expenses directly resulting from their unlawful use of the website, infringement of third-party rights, or material breach of these Terms.
This provision does not require customers to indemnify Lynaire Lounge for losses attributable to our own negligence, defective products, or other legally established wrongdoing.
13. GOVERNING LAW AND CHANGES TO TERMS
These Terms of Service are governed by the laws of Grenada, subject to any mandatory legal requirements that may apply.
If any provision is determined to be unlawful or unenforceable, the remaining provisions shall continue in effect to the extent permitted by law.
Lynaire Lounge may update these Terms to reflect changes in operations, services, or legal requirements.
Updated Terms will be published on our website with an appropriate effective date.
Unless otherwise permitted by law or expressly agreed, changes will apply prospectively and will not retrospectively alter the terms governing previously completed purchases.
14. CONTACT INFORMATION
For questions concerning these Terms of Service, orders, products, or customer service matters, please contact:
Lynaire Lounge
Grenada, West Indies
Email: lynairelounge@gmail.com
Additional business identification or contact details required by applicable law will be made available as required.
RELATED POLICIES
These Terms should be read alongside our published:
- Refund Policy
- Privacy Policy
- Shipping Policy
These policies form part of the applicable terms governing purchases through our website, subject to applicable law.